Returns Policy
Our returns policy does not breach your full rights as a customer. When returning any orders, ensure that it is returned back to the specified return address in your purchase invoice within 30 calendar days from the day the order was received by you.
All items must be sent back together with the return's forms and original purchase invoice.
Please be aware that we currently do not offer an exchange option as the same item/s or size or different selected exchange item/s may have sold out, so we will strongly recommend that you place a new order on our website if you decide that you wish to return the original purchased item.
Please note that all items that you return must be returned in the same condition that you received it and in the original packaging and must be unworn, unwashed (and should have no distinct odours, stains, burns, blemishes, marks etc.). If any of the returned items fail to meet this requirement, the item/s will be sent back to you.
Once we have received your returned parcel, we will inspect it and an email notification will be sent to you to confirm that we have received your returned order.
If your return is approved, we will process a refund back to your credit / debit card (or the original method of payment). You will receive the credit within 5 – 10 working days, or whenever it is processed by your card or payment issuer.
It is advisable that you return any orders using the returns form and returns shipping label that will be emailed to you (for UK addresses only). All returns shipping cost will be the full responsibility of the customer.
The items returned remain the customers full responsibility until we acknowledge and confirm that the returned items have been received by us or received by any of our designated production vendors.
If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item or items back to you in the same condition it was received by us or by our designated vendors.
For further information regarding our returns policy, please send us your questions by filling out our 'Direct Message' form in our contacts page and someone will get back in touch with you within 24 to 48 hours.
For all other queries and to request a Returns Form, please go to our Contacts Page.
For any Athlegend products purchased through Amazon, please read the Amazon Returns Policy by clicking Here
